Frequently Asked Questions

Here are some questions that may help with your jewelry needs.

We have all the professional equipment to really get your rings clean that you would not find at home. Home jewelry cleaning solution is good for removing dirt, makeup, hand cream and other common products that make your jewelry dirty. What it is not good for is removing the tiny scratches in the gold or platinum that make the metal appear dull. When we clean your jewelry for you, we first polish the jewelry on a buffing wheel using a compound called rouge which removes the scratches. Then the jewelry goes into an ultrasonic cleaner that uses high frequency sound waves to loosen any dirt that has embedded itself under stones, inside hollow ring shanks and other hard to clean places. Finally, we use an industrial steam cleaner to blast off all the things that the ultrasonic cleaner loosened. This process only takes a few minutes but the result is much better than you would ever be able to achieve at home. Best of all, this service is free and we will inspect your jewelry to make sure everything is OK at the same time.
Here at Dillon’s work very hard to keep our prices as low as possible. We are on a network with other jewelers and are constantly seeking the best possible prices on items that we buy. For instance, lets say that you come into the store looking for a diamond ring. Unless you already know exactly what you are looking for, we work with you to determine what size, color and quality that will best suit your needs. If we don’t have that particular diamond in stock, then we will have to order it for you. Instead of just calling up a standard supplier and ordering the diamond, Sonny will search out the best possible deal and pass that savings on to you. It is that simple.
Our ring sizing and other repairs are done in house . We do not send your jewelry anywhere to be sized. Another reason that we can do it so quickly is because we have two jewelers on hand to do sizing and repairs. When you buy a ring from us, you do not have to wait days or weeks to wear it. You can wear it home the same day.
When you go out to buy a sparkling diamond, you must consider 4Cs of diamonds – Cut, Color, Clarity and Carat weight, as a base for your buying decision. These 4Cs will help you to choose the best diamonds on the same criteria on which jewelers use to select them. To learn more, click on Diamond Buying Tips.
Diamond Cut is the most important property to increase its beauty because a well-cut diamond reflects light to maximize the stones brilliance. A diamond with perfect color and clarity could nevertheless have poor brilliance if it is not well cut. To learn more, click on Diamond Cut. A Diamond Cut by Shape describes the outline of the stone and pattern of the facet arrangement. A stone can be cut in various Shapes like Round, Princess, Heart, Oval, Pear etc. To learn more, click on Diamond Shapes. On the other side, a Diamond Cut by Depth is the ultimate feature for its brilliance and fire. A stone’s cut by depth can be described with Shallow Cut, Deep Cut or Ideal Cut. To learn more, click on Diamond Cut by Depth.
Diamonds are found in all colors of the rainbow, from colorless and transparent stones to ink black ones. Varying degrees of yellow or brown color is common in most of the diamonds and slight difference in color can make a substantial difference in value. A truly colorless diamond is extremely rare and considered the most valuable. It allows most light to pass through the stone and create the most brilliance. The color scale goes from D to Z, with D being the most white and Z being the most yellow. To learn more, click on Diamond Color.
Clarity is a term used to describe the absence or presence of flaws inside or on the surface of a diamond. In other words, the clarity of a diamond refers to a diamonds clearness or purity. When these flaws / marks occur internally, they are called inclusions and when these flaws / marks occur on the surface, they are known as blemishes. These slight flaws make every diamond quite unique but they also do affect the beauty and value of the diamond. Diamond Clarity Grading Scale grades a Diamond with any of the following grades: F (Flawless), IF (Internally Flawless), VVS1 – VVS2 (Very, Very Slightly Included – 1 & 2), VS1 – VS2 (Very Slightly Included – 1 & 2), SI1 – SI2 (Slightly Included – 1 & 2), I1 – I2 – I3 (Included – 1, 2 & 3). To learn more, click on Diamond Clarity.
The term “Carat” refers to the weight of a diamond. Each carat is divided into 100 points. Therefore, 1/4 carat diamond is considered as 25 points and 1/2 carat diamond is considered as 50 points and so on. When diamonds are mined, large diamonds are discovered rarely in comparison of small ones, which make large diamonds much more valuable. For that reason, the price of a diamond rises exponentially with its size. So, a 2 carat diamond of a given quality is always worth much more than two 1 carat diamonds of the equal quality. To learn more, click on Diamond Carat.
Regular cleaning of Diamond Jewelry is essential to maintain shine and brilliance of diamonds. On wearing them, they get dirty as you use various skin and body care regimen such as soaps, lotions and even our skins natural oils. Even when you are not wearing them, they collect dust. You can clean your diamonds at home by your own by using soft brush, water and soap or by using readymade jewelry cleaners. You can also take services of a professional jeweler, where he will check security of the settings also. Diamond jewelry should be stored individually in a soft cloth pouch to ensure that a diamond should not scratch other diamonds or other jewelry. You should not wear diamond jewelry while doing heavy work. You should avoid the situation where your diamonds come in contact with chlorine bleach, hair spray or other chemicals because they can pit or discolor the mounting. To learn more, click on Diamond Care.